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Return Policy
Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. MOTHER HERB reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if MOTHER HERBS believes that customer conduct violates applicable law or is harmful to the interests of MOTHER HERBS.

Return Policy


Are considered a food item and can’t be returned once shipped. If you find an issue with your product, please email us with your invoice number and a picture of the product that is of issue. If we have mailed you what you ordered, we will not take back an item once it has been shipped & delivered to you.

All orders are FINAL.  We can not alter your order once you have placed it. You will need to make an additional order if you neglected to add an item you wished to purchase after the order has been placed

Any returns not due to our error are subject to a 20% restocking fee. 

Any items returned without prior authorization will be considered a donation and shall be equally distributed to less fortunate customers.

Return shipping costs are the customers responsibility.

If you have any questions concerning your invoice or a product that you have purchased from us, or need to make special arrangements, contact us at or call us at 929-256-5893

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